You can place your order directly through our website by choosing the products you need, adding them to basket and completing checkout. For help with larger shopfitting orders, please contact us.

Yes. We supply independent shops, supermarkets, offices, warehouses and trade customers across the UK. Many of our products are designed for commercial retail use.

Please contact us as soon as possible. Once an order has been processed or dispatched, we may not be able to change items, quantities or the delivery address.

Prices may be shown depending on your website VAT display settings. VAT is calculated clearly at checkout where applicable.

We offer free delivery to UK mainland addresses on most standard parcel items. Large, heavy or bulky items may require pallet delivery and may be charged separately. See our Delivery Information page for details.

Standard delivery is usually 2–5 working days. Express or next day delivery is available on many items and is usually 1–2 working days. Delivery times are estimates and exclude weekends and bank holidays.

Our usual working day dispatch cut-off time is 2pm. Orders placed after this time, on weekends or on bank holidays are usually processed the next working day.

Once your order has been dispatched, tracking details are usually sent by email or SMS where available. Please allow time for courier tracking to update.

Some locations, including Northern Ireland, Scottish Highlands, Isle of Wight, Isle of Man, Isles of Scilly and offshore areas, may require additional delivery charges or a custom quote.

Large items such as slatwall panels, retail gondola shelving, display cabinets, large shopfitting fixtures and oversized products may need pallet delivery.

As a guide, small pallets are £65 + VAT, medium pallets are £115 + VAT and large pallets are £160 + VAT. The final charge depends on the size, weight and number of items ordered.

Yes, pallet deliveries are usually kerbside only and require suitable access for a large vehicle. Please make sure someone is available to receive the goods.

Please contact us straight away with your order number and clear photos of the damage and packaging. If possible, sign for the delivery as damaged.

Please check your order as soon as it arrives. If anything is missing, damaged or incorrect, contact us with your order number and photos where relevant so our team can resolve it quickly.

Most unused items can be returned in line with our returns policy. Please contact us before sending anything back so we can provide the correct instructions.

The courier may leave a card, send a notification or attempt redelivery. Missed pallet deliveries may require rebooking and additional charges can apply.

Yes. Our ranges are selected for real retail environments, including daily use in shops, supermarkets, showrooms and trade spaces.

We supply retail shelving, grid mesh panels and gondolas, slatwall panels, pavement signs, acrylic displays, shopping baskets, mannequins, clothes rails, hangers and shopfitting accessories. You can browse all products here.

Yes. Send us details of your space, product type and what you want to display, and our team will help guide you to a suitable option.

Yes. We regularly supply business and trade customers. For larger orders, please contact us with your requirements and delivery postcode.

Yes. Visit our Contact Us page or email info@shopfittings2go.com for help with orders, delivery questions or product advice.