Terms of Service

These Terms & Conditions explain how our website, products and services may be used, and govern purchases made from Shopfittings2Go.

Welcome to Shopfittings2Go. By visiting our website, placing an order, or using our services, you agree to these Terms of Service, along with our Privacy Policy, Returns & Refunds Policy and Delivery Information.

If you do not agree with these terms, please do not use our website or services.

1. Company Information

Shopfittings2Go is based at:
Unit C3 J31 Park, Motherwell Way
Grays, RM20 3XD
United Kingdom

Email: info@shopfittings2go.com
Phone: 0208 911 0265

2. Use of Website

By using our website, you agree to comply with these Terms & Conditions. You must not misuse the website, attempt to gain unauthorised access, interfere with its functionality, or use it for unlawful purposes.

3. Access and Account

You must be old enough to legally make purchases in your country or region. When placing an order, you agree to provide accurate, current and complete information, including your contact, billing and delivery details.

You are responsible for keeping your account information secure and for all activity under your account.

4. Products

We aim to provide accurate product descriptions, images and specifications. However, colours, sizes, finishes and appearance may vary slightly depending on screen settings, lighting, product batches or device display.

Product details, prices and availability may change at any time without notice. We reserve the right to discontinue, amend or limit the sale of any product.

5. Orders

When you place an order, you are making an offer to purchase goods. Your order is only accepted once we confirm and process it.

We reserve the right to refuse, cancel or amend orders where necessary, including where there has been a pricing error, stock issue, payment issue, delivery restriction or other unforeseen circumstance.

Please check your order carefully before submitting it, as we may be unable to cancel or change orders once they have been processed or dispatched.

6. Pricing and Payment

Prices are shown in GBP unless stated otherwise. Prices, promotions and discounts may change without notice.

Delivery charges, VAT, customs charges or other fees may apply depending on the order and delivery location.

Payment must be made in full before goods are dispatched. You confirm that you are authorised to use the payment method provided.

7. Shipping and Delivery

We offer free delivery on most standard parcel items to UK mainland addresses. Large, heavy or bulky goods may require pallet shipping and may be charged separately.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by couriers, customs, weather, incorrect delivery details, stock availability or events outside our control.

For full details, please see our Delivery Information page.

8. Returns and Refunds

Returns are accepted within 30 days of delivery, provided items are unused, in original packaging and suitable for resale unless otherwise agreed.

Please contact us at info@shopfittings2go.com before sending any item back. Items returned without prior approval may not be accepted.

Returns and refunds are handled in line with our Returns & Refunds Policy.

9. Errors and Inaccuracies

Occasionally, our website may contain errors relating to product descriptions, pricing, promotions, availability, delivery times or other information.

We reserve the right to correct errors, update information, cancel orders or amend orders where required.

10. Intellectual Property

All website content, including text, images, graphics, product descriptions, logos, layout and design, belongs to Shopfittings2Go or its licensors.

You may not copy, reproduce, distribute, edit or use our content without written permission.

11. Third-Party Links and Tools

Our website may include links or tools provided by third parties, including Shopify, payment providers, review platforms and courier services.

We are not responsible for third-party websites, services, content or policies. Any use of third-party services is at your own discretion and subject to their own terms and policies.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be processed by payment providers, couriers and other services required to complete your order.

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from your use of our website or products.

Nothing in these terms limits your statutory rights.

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email: info@shopfittings2go.com
Phone: 0208 911 0265

Last updated: May 2026